Acquia Cloud Platform Technologies / Acquia # Acquia Cloud: enterprise operations for Drupal Managed infrastructure for Drupal with zero-downtime deployments and continuous observability. The only Acquia Elite Partner in LATAM, operating critical platforms since 2009. [ Let's talk ](/en/contact) See capabilities ## Predictable operations, not improvised Having Drupal running in production is the baseline; sustaining it with measurable availability, risk-free deployments, and incident response in minutes is the difference. Generic cloud delivers compute power; enterprise operations require that power to be wrapped in process, not in individual heroism. As Acquia Elite Partner, the only one in LATAM, we integrate the platform's native tools with our own operational processes: deployment pipelines, documented runbooks, continuous observability, and periodic architecture review. Acquia provides the infrastructure; esinergia operates the model. ![Joven concentrado frente a una pantalla de computadora en una oficina luminosa](/sites/default/files/styles/large/public/persona-analizando-datos-esinergia2026jpg.jpg.webp?itok=gpqFbLw6) ![Joven concentrado frente a una pantalla de computadora en una oficina luminosa](/sites/default/files/styles/large/public/persona-analizando-datos-esinergia2026jpg.jpg.webp?itok=gpqFbLw6) ![Joven concentrado frente a una pantalla de computadora en una oficina luminosa](/sites/default/files/styles/large/public/persona-analizando-datos-esinergia2026jpg.jpg.webp?itok=gpqFbLw6) ![Joven concentrado frente a una pantalla de computadora en una oficina luminosa](/sites/default/files/styles/large/public/persona-analizando-datos-esinergia2026jpg.jpg.webp?itok=gpqFbLw6) ## Authority in the Acquia ecosystem Verifiable recognitions from the global Acquia program and the Drupal community. SVG ![Insignia oficial de Drupal Certified Partner Gold otorgada a esinergia](/sites/default/files/medios-de-marketing-y-marca/insignia-oficial-de-drupal-certified-partner-gold.svg) ## Why operate with esinergia on Acquia Cloud? The only Acquia Elite Partner in LATAM. 16 years operating critical Drupal platforms, with +30 months of documented uptime on active clients. ### Direct access to the Acquia ecosystem As Acquia Elite Partner we access tools, support, and product roadmap under conditions reserved for the highest level of the global program. ### Operations with verifiable SLAs Availability and response times contracted. Operations depend on the process, not on individual effort. ### Certified technical team +25 Drupal and Acquia certifications across the team. Lead Dev and senior PM as direct technical contact per client. ### Track record in regulated sectors We operate active platforms in universities, healthcare institutions, government, and media; sectors where availability is a contractual obligation, not an aspiration. ### Deployment discipline Zero production deployments on Fridays and zero deployments without a rollback runbook. CI/CD pipelines with staging validation identical to production. ### Continuous optimization Cache tuning, database optimization, Core Web Vitals improvement, and periodic architecture review. The platform evolves with the business. ## Operational capabilities on Acquia Cloud What we deliver as Acquia Elite Partner on the managed cloud platform for Drupal. ### Migration to Acquia Cloud Assessment of the current platform, target architecture design, and migration plan that keeps the site operational throughout the entire process. ### High availability and scaling Redundant environment configuration, automatic horizontal scaling, and absorption of seasonal traffic peaks without performance loss. ### Observability and response Continuous monitoring, intelligent alerts, and incident response with contracted SLAs. Detection before the user reports the problem. ### Zero-downtime deployments CI/CD pipelines with immediate rollback capability. Releases validated in staging environments identical to production before each deployment. ### Continuous security Application of Drupal Security Team patches, WAF configuration, platform hardening, and periodic vulnerability review. ### Performance optimization Cache tuning (Varnish, Redis), database optimization, and continuous Core Web Vitals improvement for high-traffic portals. ## Frequently asked questions about Acquia Cloud What IT decision-makers ask us when evaluating Acquia Cloud as the operations platform for their Drupal ecosystem. ## Why Acquia Cloud and not AWS or Azure directly? A generic cloud like AWS or Azure is a toolbox: the client builds the entire operational model on top. Acquia Cloud runs on AWS but delivers a preconfigured environment for Drupal: automated deployment, ready observability, security patches, and integrated enterprise support. The difference is like buying land versus buying an operational building. For an enterprise organization that wants to focus on its business, Acquia Cloud reduces the total cost of operation over the platform's lifecycle. ## When does it make sense to migrate to Acquia Cloud? When Drupal is a critical business asset and the operation requires high availability, observability, multi-environment management, or compliance in regulated sectors. If the platform is a simple site with modest traffic, Acquia Cloud may be oversized. The right question is: how much does an unplanned three-hour outage on your platform cost? If the answer is significant or the organization operates in sectors where availability is a contractual obligation, the migration pays for itself. ## Who is responsible for daily operations — Acquia or esinergia? The division is clear. Acquia provides the managed infrastructure: servers, platform layer, product patches. esinergia designs and executes the client's operational model: deployments, configurations, custom monitoring, incident response, and technical evolution. The client has a single operational point of contact (esinergia) and a platform backed by the creator of Drupal (Acquia). ## How are deployments and security patches managed? Through CI/CD pipelines configured and integrated with the platform. Every change passes through development, staging, and production environments with automated validations and human review before the final deployment. Drupal Security Team patches are applied in controlled windows with a documented rollback plan. General rule: zero production deployments on Fridays and zero deployments without a rollback runbook. #### Is your Drupal platform operating with the reliability your business needs? We start by understanding the real state of your operation, the risks you're running today, and whether Acquia Cloud adds value in your specific context. [ Let’s talk ](/en/contact) ![Isotipo de esinergia en marca de agua](/sites/default/files/medios-del-sistema/esinergia-isotipo-marca-de-aguapng.png)