Financial Services & Insurance # The financial platform sustains compliance Fogafín and other regulated entities of the Colombian financial system build on esinergia their core integration architectures, transactional portals, and continuous compliance. [ View case studies ](/en/cases-studies) [ Let's talk ](/en/contact) Compliance is not a checklist, it is an architecture decision from the design phase. Every auditable control is engineered into the platform, not added at the end. Integration with core systems, banking, policies, payments, is not patched. It is engineered with enterprise judgment to sustain real time under regulated load. 24/7 transactional continuity is a sector operating condition, not a portal attribute. A regulated system does not allow improvised maintenance windows. Time-to-market for a regulated product depends on the digital catalog, not on the product. The pace of the business is bound by the pace of the platform. These are not hypotheses. They are the real operating conditions of enterprise financial and insurance entities in Latin America. A partner with sector judgment enters the diagnostic with that reality already understood and with the method to resolve it. ## The sector from the inside ## What we know about your reality Our track record building platforms for entities of the regulated financial sector in Latin America taught us where the real problems of the sector are. ### Financial customers resolve online or they don't. Most portals still lose at onboarding. 73% of financial customers in Latin America abandon a digital onboarding process if it takes more than 5 minutes or has more than 4 steps. (Accenture, 2023) ### Core systems aren't patched, they're integrated with enterprise judgment Core banking, CRM, policy management, and payment gateway integrated with fragile patches work until they don't. The team that should be building is putting out fires. (Deloitte, 2023) ### In financial services, compliance is architecture, not a checklist 64% of banking CIOs in Latin America identify regulatory compliance as the main brake on digital innovation. Every regulatory change becomes an emergency. (IDC, 2023) ### Time-to-market of a regulated product depends on the digital catalog, not on the product. Launching a new product in the digital channel should take weeks. 40% of financial entities in Latin America report their infrastructure is the main bottleneck for time-to-market. (McKinsey, 2022) ## Fogafín: the deposit guarantee of the Colombian financial system runs on esinergia Financial and insurance entities in Latin America don't operate on portals, they operate on transactional ecosystems that must communicate with core banking systems, CRM, policy management, and payment gateways in real time, under strict regulatory compliance and 24/7 availability. We work with entities of the Colombian financial sector on core integrations, multibrand governance, and architecture ready for continuous audit. [ See how we work ](/en/contact) ![hombre y mujer revisando documentacion en un escritorio](/sites/default/files/styles/large/public/servicios-finacieros-esinergia2026jpg.jpg.webp?itok=_YZIjzfE) ![hombre y mujer revisando documentacion en un escritorio](/sites/default/files/styles/large/public/servicios-finacieros-esinergia2026jpg.jpg.webp?itok=_YZIjzfE) ![hombre y mujer revisando documentacion en un escritorio](/sites/default/files/styles/large/public/servicios-finacieros-esinergia2026jpg.jpg.webp?itok=_YZIjzfE) ![hombre y mujer revisando documentacion en un escritorio](/sites/default/files/styles/large/public/servicios-finacieros-esinergia2026jpg.jpg.webp?itok=_YZIjzfE) ## What we build for financial services and insurance Specific solutions for the transactional cycle and regulated operation, not generic implementations adapted to the sector. ### Self-service portal Policy management, payments, product inquiries, and procedures integrated with core systems and CRM. The customer resolves without calling and the call center receives less pressure. ### Multisite governance for financial groups Centralized control for groups with multiple business lines, brands, and countries. One design system, one technical governance, brand consistency across the entire operation. ### Broker and commercial partner portal Commercial enablement platforms for intermediaries with real-time access to tools, quoters, and materials, without depending on the internal team for every operation. ### Semantic search and profile-based offer personalization Semantic product search, risk routing assistants, and offer personalization by customer profile, built on the platform you already have, without replacing the core. ## The context that defines the sector Verified data from the financial and insurance digital market in Latin America. ## 73% Of financial customers in Latin America abandon a digital onboarding process if it takes more than 5 minutes or has more than 4 steps. (Accenture, 2023) ## 64% Of banking CIOs in the region identify regulatory compliance as the main brake on digital innovation. (IDC, 2023) ## 40% Of financial entities in Latin America report that their digital infrastructure is the main bottleneck for time-to-market of new products. (McKinsey, 2022) ## What we build in practice [ ![caso de éxito fogafin mujer sosteniendo documentos](/sites/default/files/medios-de-contenido/2026-09casodeexitofogafin-v1png.png) Fogafín ](https://www.fogafin.gov.co/) [ ![caso de éxito Fundación Santa Fe doctor hombre](/sites/default/files/medios-de-contenido/2026-09casodeexitofundacionsantafedebogota-v1png.png) SVG ![Logo de la Fundación Santa Fe de Bogotá, cliente de esinergia](/sites/default/files/logo-color-de-la-fundacion-santa-fe-de-bogota-cliente-de-esinergia.svg) Fundación Santa Fe de Bogotá ](https://fundacionsantafedebogota.com/) #### Let's talk about the platform that sustains your entity's regulated operation We listen first to your technical and operational context and we tell you honestly how we can help. [ Let's talk ](/en/contact) ![Isotipo de esinergia en marca de agua](/sites/default/files/medios-del-sistema/esinergia-isotipo-marca-de-aguapng.png)