    RedSalud #  A corporate DXP for RedSalud Chile, where the metric is experiences 

 

We modernized RedSalud Chile's corporate DXP on Drupal and 4 integrated Acquia products, pivoting the metric from visits to patient experiences without organic loss during the migration.

 

 

 ![Portal RedSalud caso de exito esinergia](/sites/default/files/medios-de-contenido/portal-redsalud-caso-de-exito-esinergiapng.png) 



 

 

 

 



 

 

 Sector- Healthcare and Life Sciences
 
 

 Cliente- RedSalud
 
 

 

Chile's largest healthcare network by territorial reach: 9 clinics, 32 medical centers, and 45 dental clinics serving 2.8M patients per year. esinergia client since June 2025.

 

 ![logo-red-salud-esinergia](/sites/default/files/medios-de-contenido/logo-red-salud-esinergiapng.png) 



 

 

 



 

 

 

   Modernize the corporate DXP of Chile's most extensive private healthcare network, without sacrificing the organic traffic that sustains the business model.

When esinergia engaged with RedSalud Chile in June 2025, the corporate portal was already the number one site by visits in the private healthcare sector in Chile according to Similarweb. But the engine sustaining it was 2018 technology, and every additional year on that base was costing the business more in growing support costs and limitations to evolve. The conversation with the client was not about migrating a portal, it was about elevating it into a corporate DXP capable of orchestrating patient experiences at national scale.

The rigid architecture turned every editorial change into a development ticket, slowing campaigns and the autonomy of marketing and communication teams. Security gaps complicated operations in a sector where portal availability directly affects clinical operations. And weakened technical SEO translated into a 25% drop in organic traffic between 2022 and 2024, offset with a 63% increase in paid media spend per figures shared by RedSalud.

 

 

##  01 Challenge 

 

 

 

 

 

   ![resultado redsalud esinergia caso de exito 1](/sites/default/files/medios-de-contenido/resultado-redsalud-esinergia-caso-de-exito-1-1png.png) 



 

 

 

   ## A corporate DXP on Drupal and four integrated Acquia products

We architected and deployed a corporate DXP on Drupal and Acquia Cloud, integrated with Acquia DAM for centralized digital asset management, Acquia Site Studio as the visual composition layer, and Acquia Web Governance for multisite editorial governance. The design system was documented in Storybook as an asset independent of the CMS, enabling internal teams to operate campaigns without going through development on each iteration. The architecture does not just replace the previous portal, it redefines the business's unit of measure: from visits to patient experiences.

One nuance worth naming: RedSalud's DXP was not a marketing showcase, it was critical business infrastructure accumulating technical debt with measurable operating cost. A 25% drop in organic traffic offset by a 63% increase in paid media spend between 2022 and 2024. Postponing modernization one more year would have cost more than executing it.

 

 

##  02 Solution 

 

 

 

 

 

  1. ●  
    
    ### Expertise
    
     
    
     
    
     [ Enterprise Digital Platforms   ](/en/expertise/enterprise-digital-platforms) [ Long-Term Operation   ](/en/expertise/long-term-operation)
2. ●  
    
    ### Solutions
    
     
    
     
    
     [ Enterprise CMS   ](/en/services/ingenieria-de-plataformas-digitales/enterprise-cms) [ Transactional Portals   ](/en/services/ingenieria-de-plataformas-digitales/transactional-portals)
3. ●  
    
    ### Services
    
     
    
     
    
     [ Digital Strategy   ](/en/services/digital-strategy) [ Digital Product Design   ](/en/services/digital-product-design) [ Platform Engineering   ](/en/services/platform-engineering)
4. ●  
    
    ### Technologies
    
     
    
     
    
     [ Drupal   ](/en/technologies/drupal) [ Acquia Cloud   ](/en/technologies/acquia/cloud-platform) [ Acquia Site Studio   ](/en/technologies/acquia/site-studio)
 
 



 

 

 

 

 

   ![reto redsalud esinergia caso de exito 3](/sites/default/files/medios-de-contenido/reto-redsalud-esinergia-caso-de-exito-2-1png.png) 



 

 

 

   ## A corporate DXP where the metric is experiences, sustained by three verifiable results.

Intro text: Since launch, the DXP shifted from a growing maintenance cost to a stable piece of the business model. The 4,200 new pages were not migrated by esinergia, they were generated by RedSalud's internal teams on the architecture we built. That autonomy is the metric that does not appear in reports. Three results sustain that observation.

 

 

##  03 Result 

 

 

 

 

 

  ##  0% 

 

 

Zero drop in organic traffic during migration versus the -30% industry benchmark, followed by +22% organic growth post-launch per Google Analytics.

 

 

##  1,290 

 

 

One thousand two hundred ninety pages migrated and over four thousand two hundred new pages generated by RedSalud's internal teams on the new DXP.

 

 

##  3 assets 

 

 

Three architectural assets that outlive the launch (DXP, DAM, design system) sustained by four integrated Acquia products: Cloud, DAM, Site Studio, and Web Governance.

 

 

 

 





 

  [ Visit website   ](https://www.redsalud.cl/) 

 

 

  

 

   ![esultado redsalud esinergia caso de exito](/sites/default/files/medios-de-contenido/resultado-redsalud-esinergia-caso-de-exitopng.png) 



 

 

 

 

  ##  Recommended Success Stories 

 

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